Shipping policy
Shipping Policy
Crafting With Dina LLC
At Crafting With Dina, we take pride in preparing every order with care. Please review our processing and shipping information before purchasing.
Order Processing & Production
Ready-to-Ship Products
Ready-to-ship items are processed within 1–3 business days, excluding weekends and holidays. These products are already prepared and do not require additional customization.
Custom & Personalized Products
Our standard production timeframe is 7–10 business days, excluding weekends and holidays. This includes custom embroidery, personalized apparel, sublimation products, and made-to-order gifts.
Production begins once payment and all necessary customization details or design approvals have been received.
Bulk & Business Branding Orders
Production timelines for bulk orders, business branding, and special projects are determined individually based on order quantity, complexity, and material availability.
Important: Processing and production times do not include shipping transit time. Shipping rates and available delivery options are displayed at checkout.
Shipping Rates & Free Shipping
We offer FREE standard shipping on eligible U.S. orders of $75 or more!
The $75 minimum is calculated using the merchandise subtotal after discounts and before taxes and shipping charges.
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Orders of $75 or more: FREE standard shipping.
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Orders below $75: Shipping rates are calculated at checkout.
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Expedited shipping: Additional charges may apply.
Free shipping does not shorten processing or production times.
Processing & Production Times
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Ready-to-Ship Products: 1–3 business days.
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Custom & Personalized Products: 7–10 business days.
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Bulk & Business Branding Orders: Quoted individually.
Business days exclude weekends and holidays. Shipping transit time is additional.
Any applicable shipping restrictions or exclusions will be disclosed before checkout.
Shipping & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Carrier delivery estimates are not guaranteed unless expressly stated.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. Please contact us immediately if an address correction is needed.
Address changes cannot be guaranteed after shipment. Additional shipping charges caused by incorrect customer-provided information may apply.
Lost, Damaged, or Delayed Packages
If an item arrives damaged, defective, or incorrect, please report the issue within 7 calendar days of delivery by completing our website Contact Form and emailing craftingwithdinallc@gmail.com with your order number, description, and clear photographs.
For missing or delayed packages, contact us so we can investigate and determine an appropriate resolution.
Shipping Delays
We strive to meet our published processing and production timelines. If shipment is delayed, we will communicate applicable updates and provide cancellation or refund options as required by law.
Contact Us
For shipping questions, please complete our website Contact Form or email craftingwithdinallc@gmail.com.
This policy does not limit any rights or remedies available under applicable consumer protection laws.