Return & Replacement Policy

At Crafting With Dina, each order is prepared with care. Because many of our products are custom-made, personalized, or produced to order, all sales are final. We do not accept returns, exchanges, or cancellations due to changes of mind, incorrect size or color selections, or personal preferences, except where required by law. 

Damaged, Defective, or Incorrect Orders

We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect due to an error made by Crafting With Dina, we will gladly correct the issue or provide a replacement at no additional cost.

All issues must be reported within 7 calendar days of delivery.

To report an issue, please:

1. Complete the Contact Form on our website.

2. Email craftingwithdinallc@gmail.com with your order number, a description of the issue, and clear photos of the affected item.

Once reviewed and verified, we will arrange a correction or replacement at no additional cost. If a return is necessary, we will provide instructions and cover the return shipping costs.

Non-Returnable Items

We do not accept returns or exchanges for:

• Personalized, custom-made, or made-to-order products due to customer preference.

• Incorrect sizes, colors, spelling, or customization details selected or approved by the customer.

• Items purchased in error or no longer wanted.

• Sale or clearance items and gift cards, except where required by law.

Refunds

Refunds are not offered for changes of mind or customer ordering errors. Eligible product issues will generally be resolved through a correction or replacement. Any refunds required by applicable law will be honored.

Contact Us

For questions or order concerns, please use our website Contact Form or email craftingwithdinallc@gmail.com.

This policy does not limit any rights or remedies provided by applicable consumer protection laws.